TERMS AND CONDITIONS OF USE
Revised April 3, 2023
PLEASE READ AND ENSURE YOU UNDERSTAND THE FOLLOWING TERMS & CONDITIONS OF USE AND SALE (“TERMS” or “AGREEMENT”) WHEN ACCESSING, UTILIZING, SUBSCRIBING OR PURCHASING AT ENTRESOFT.COM.
Acceptance of Terms
The following Terms and Conditions govern utilization of the website, software and services provided by Entresoft, LLC at entresoft.com either directly or indirectly through pages which we link to/through entresoft.com (the “Site”). We offer the Site, including all information, software and services to you (the “User”) conditionally, based upon your acceptance of all terms and conditions stated herein. By accessing, utilizing, subscribing or purchasing through the Site, you (whether individually, or on behalf of your business and its authorized users) agree to the Terms set forth herein. If you do not agree to these Terms in their entirety, you are not authorized to use the Site and must discontinue utilization immediately.
Update of Terms and Electronic Communications
We reserve the right to modify these Terms at our sole discretion. Upon material modification, the date of the most recent update of the terms will be noted on this page. It is your responsibility to check this Site for changes to these Terms. Your continued utilization of the Site shall constitute your acknowledgement and acceptance of such modified terms. Each access of information on this Site will be a separate, discrete transaction based on the then prevailing terms.
Information communicated through the Site or other forms of electronic communication such as email are considered forms of electronic communication. By using the Site, you agree that we may communicate electronically with you and that such communications, as well as notices, disclosures, agreements, and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by the party sending the communication.
Products, Services and Pricing
We offer a full suite of tools and services to facilitate your marketing endeavors. Details of products, services and prices are generally posted at entresoft.com https://entresoft.com/#features-section and https://entresoft.com/#pricing-section and in the Customer portal.
Trial Offer, Automatic Enrollment and Trial Cancellation
Where a trial subscription is offered, such trial is pursuant to the following terms:
The trial period will begin immediately following registration/purchase. Cancellation of a Trial subscription for a refund must be completed in accordance with the Cancellation and Refund policy below.
Trial subscriptions are only available to new subscribers, and for the limited periods as set forth on the Site and during the trial registration process. Previous subscribers who have already benefited from a trial subscription are not eligible for any further trial.
We will email you at the email address provided during registration with a reminder that your trial is ending at least seven (7) days prior to automatic enrollment into a monthly subscription.
Your subscription will automatically continue, and the payment card provided at the time of enrollment will be charged the full membership subscription rate. Subscriptions will be billed at the membership subscription rate provided at the time of enrollment, and will be billed either every twenty eight (28) days or annually, based on the subscription option selected at the time of registration.
If you do not wish to continue your subscription following the trial period, you must cancel in one of the following manners:
- By following the steps in the Billing Portal to confirm your cancellation; such process must be completed by the end of the 14th day of your trial period
- Alternatively, requests for cancellation may be submitted through our Cancellation Request Form here at least 4 business days before the end of the trial period.
Users can pay via credit or debit card. Such payment details shall be entered by the User and collected by us through our secure data collection system. You acknowledge and agree that we hold data related to the transaction, including the last four (4) digits and expiration date of the card used for purchase, along with details of the purchase and recurring billing date. Should you not cancel within the trial period per the above, you agree to and authorize the automatic payment collection terms (e.g. according to the subscription duration and amount of your automatic enrollment) for your subscription, as defined below.
Enrollment Subscription Terms and Automatic Payments
Entresoft, LLC users are responsible for payment of recurring fees associated with their subscription, in accordance with the Terms. The initial payment is due upon enrollment, and recurring subscription fees will be automatically billed either every twenty eight (28) days or on an annual basis (dependent upon the subscription term) to the payment card that was provided at the time of enrollment, or other such card as appropriately updated by the User within the Billing Portal. Subscription rates are subject to change. In the event of such change, adequate notice will be provided via email.
Successful payment is a condition of continued access; failure to complete successful payment of subscription fees will result in removal of access and loss of account data.
IF YOU ARE AN ENTRESOFT USER WITH A SUBSCRIPTION, AND YOU HAVE PROVIDED US WITH A VALID CREDIT/DEBIT CARD NUMBER, EACH PAYMENT WILL BE AUTOMATICALLY PROCESSED ON THE DESIGNATED PAYMENT DATE (EITHER ANNUALLY, SEMI- ANNUALLY, OR ON THE 28-DAY BILLING CYCLE) AND WILL BE BILLED TO THE PAYMENT METHOD PROVIDED.
Cancellation and Refund
Cancellation and Refund. You have the right to cancel your subscription within 15 days from the time the purchase transaction occurred for a full refund. Requests for cancellation must be received within the stated cancellation period through our cancellation request form here or through your Billing Portal. Refund requests are not accepted by any other means. Software access will be immediately removed following cancellation and refund.
Cancellation of Subscription. You may cancel your subscription at any time. Cancellation may be completed by following the steps in the Billing Portal to confirm your cancellation request. Alternatively, cancellation requests may be submitted via Cancellation Request Form. Cancellation requests are not accepted by any other means. To cancel and avoid future subscription charges, cancellation request must be submitted pursuant to the above within 4 business days ahead of such time your subscription renewal payment is scheduled to be processed. Software access will continue to be available through the last day of the paid billing period.
Please note that requesting a cancellation of your subscription does not constitute a request for a refund; no refunds will be issued unless requested and in line with the Cancellation and Refund Policy detailed above.
Third Party Services No refunds will be issued for any third party services purchased. You are responsible for canceling any third party subscription services, prior to the next billing cycle, in accordance with their terms.
Pause Plan Subscription Pause Plan subscriptions are billed on a 28-day billing cycle. Pause Plan subscriptions may be canceled at any time in the User Portal, or by submitting a request via Cancellation Request Form at least 4 business days before the end of your billing period. Pause Plans are non-refundable.
Pause Plan. Entresoft offers users the ability to pause their subscription one time every six months. Pausing an account will restrict access to all Entresoft features and data, however will preserve account data such as pages, contacts and subdomains. More than one pause per 6 month time frame will not be issued.
Pausing a Monthly (28-day) Subscription: When pausing a monthly (28-day) subscription, the Pause will go into effect at the end of the current subscription period. No refunds will be issued on subscription fees.
IF YOU HAVE PURCHASE YOUR ENTRESOFT SUBSCRIPTION THROUGH YOUR ENTRE UNLIMITED SUBSCRIPTION, THIS SECTION IS NOT APPLICABLE. YOU UNDERSTAND THAT YOU CANNOT PAUSE YOUR ENTRESOFT SUBSCRIPTION.
Temporary Suspension of Annual or Bi-annual Subscriptions:
If you decide to pause your annual or bi-annual subscription, please note that the Pause will take effect at the conclusion of your current billing cycle, aligning with your initial subscription commencement date. It’s essential to understand that while your subscription can be paused, no refunds will be issued for any unused portion of your annual subscription. This approach ensures clarity and consistency in managing annual plans and emphasizes our commitment to providing continuous, uninterrupted service to our valued subscribers. Upon resumption, your subscription will resume from where it was paused, with no adjustments made for the paused period.
Entresoft A-La-Carte Billing
As part of our commitment to providing a flexible and personalized experience, we are thrilled to introduce a new feature – A-La-Carte Billing. Please note that any A-La-Carte charges incurred by the User, including those associated with ‘Company Billing,’ are strictly non-refundable. This policy encompasses both used and unused credits related to services like sending texts, emails, and making phone calls. Users acknowledge and agree that upon the purchase of these A-La-Carte services, they bear the responsibility for the full cost of the credits purchased, irrespective of their usage status. These charges are deemed final and are not subject to reimbursement or credit under any circumstances. Users are urged to prudently manage and utilize these services, recognizing the non-refundable nature of such charges.
28-Day Account Data Deletion Policy
Entresoft, LLC, safeguarding and managing user data is of paramount importance. As per our data retention protocols, please note that all account data will be permanently deleted 28 days following either the cancellation or non-renewal of an account. It’s essential for users to recognize that once this 28-day period elapses and data deletion occurs, Entresoft cannot restore deleted accounts or retrieve any deleted data. Users are strongly encouraged to back up or appropriately handle all necessary data before canceling or anticipating the lapse of their account. This policy underscores our commitment to maintaining data protection standards and ensuring the integrity and confidentiality of our user data management procedures.
Providing accurate information. As an Entresoft user, you will be required to register and create an account with Entresoft. In doing so, you represent and warrant that the information you provide is true and accurate and that you are not impersonating another person.
Confidentiality. You agree to treat any subscriber code, username/user ID or password which you may have received from this Site as strictly private and confidential, and are responsible for maintaining the confidentiality of such information, as well as any information to which you have access to through password-protected areas of this Site or its associated sites/portals. You agree not to lend, assign or otherwise transfer use of or access to your account or credentials to any third party. You are responsible for maintaining the confidentiality of any proprietary or non-public information we may share with you or make available to you as an Entresoft user, including but not limited to training, technical information or data.
Age of Consent. You hereby represent and warrant that you are at least eighteen (18) years of age, or have reached the legal age of majority in your state/country.
Compliance with all laws and regulations. You represent and warrant that you operate and/or operate your business in good standing, and agree that you and/or your business will only utilize our products and services for lawful purposes. You understand that you are wholly responsible for ensuring compliance with all applicable laws and regulations related to operation of your business, including but not limited to any and all laws and regulations governing advertising and marketing or otherwise related to your business. Entresoft, LLC shall not be liable for your violation of any laws or regulations.
You further represent and warrant that there are no prior or pending government investigations, inquiries or prosecutions against you, or any business related to you, by the Federal Trade Commission, any other federal or state governmental agency, or any industry regulatory authority, anywhere in the world, nor any prior or pending actions that would prohibit your legal utilization of Entresoft’s products and services.. If at any time during the term of your subscription you, or any business related to you, become the subject of such investigations, inquiries or prosecutions listed above, you are obligated to notify us in writing at firstname.lastname@example.org within twenty-four (24) hours. At our sole discretion, we may terminate your subscription based on such investigations, inquiries or prosecutions identified pursuant to this paragraph or otherwise discovered by us.
Through utilization of the Entresoft platform, users are required to conform to its Acceptable Use Policy.
Income and tax reporting. You understand and agree that you are solely responsible for accurate reporting of any and all income and/or taxes for your business, and that we shall not be responsible for collecting or reporting any income and/or taxes which may apply to your operations and/or business.
We make every effort to ensure maximum uptime and limit service interruptions, however we do not have control over third party networks and/or service providers which may be used to provide Entresoft’s products and services, so you understand and agree that interruptions of the site may occur. The services available through the Site are ‘as-is’ and we assume no responsibility for timeliness, deletion, mis-delivery, interruption or failure to store user communications or personalization settings.
Right to Modify Products and Services
We reserve the right to add, subtract or modify elements provided as part of your subscription, or to make modifications that may affect a prior mode of operation of our services in the event we deem such modification will enhance our overall services delivered.
No Contingency on Future Releases
You understand that the purchase of Entresoft software is not contingent on future release of any functionality or feature, including but not limited to, the continuation beyond its current subscription term or third party services. It is also not dependent on any public comments we make, regarding any future functionality or feature.
The contents of this website are protected by US and International copyright laws. All rights reserved. Text, graphics, databases, HTML code and other intellectual property are protected by US and International Copyright Laws, and may not be copied, reprinted, published, re-engineered, translated, hosted, or otherwise distributed by any means without explicit permission. Unauthorized use of any one or more registered trademarks, or intellectual property whether in digital, print or otherwise will result in swift legal action. Any improper uses by unauthorized parties is strictly prohibited. This site may not be copied in whole or in part without the express written permission of the publisher. All violators will be prosecuted to the fullest extent of the law.
Entresoft content ownership. The contents of this website are protected by US and International copyright laws. Any custom work whether logos, graphics, icons or otherwise are registered trademarks. Entresoft, LLC does not grant you rights to use these trademarks for your own purposes. The placement of Entresoft, LLC’s logo on any third-party site does not automatically imply our consent or endorsement.
Any and all data provided on this website is to be used for information purposes only; it is not intended to provide specific legal, financial or tax advice. The Information provided in our website should not be treated as all-inclusive, users are encouraged to draw their own conclusion that best fits their business needs or to consult with their own tax, financial or legal advisors where necessary.
User content ownership. Under no circumstances is Entresoft, LLC responsible for any content generated by its users using the tools or services available on the site. Entresoft, LLC does not audit the content produced by its users, although we do strive to maintain a clean and proactive workspace. Users are advised to consider the implications of their own production, as in case of any legal or judicial backlash the user would hold complete and sole liability.
The materials on this Site are provided as-is and without warranties of any kind, either express or implied. This site disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. This site does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or other harmful components. This Site does not warrant or make any representations regarding the use or the results of the use of the materials in this Site in terms of their correctness, accuracy, reliability, or otherwise. You (and not this Site) assume the entire cost of all necessary servicing, repair or correction. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
Under no circumstances, including, but not limited to, negligence, shall this Site, Entresoft, LLC, product creators, trademark owners nor other associated entities or individuals not specifically listed be liable for any special or consequential damages that result from the use of, or the inability to use, the materials in this Site, even if this Site or an authorized representative of this Site has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In no event shall this Site’s total liability to you for all damages, losses, and causes of action (whether in contract, tort, including but not limited to, negligence or otherwise) exceed the amount paid by you, if any, for accessing products and/or services from this site.
Links and Marks
Entresoft, LLC is not necessarily affiliated with any/all sites that may be linked, and therefore bears no responsibility for content located on third party sites. The sites are linked for the convenience of the User, and should be accessed at the User’s own risk. Any links or references to other websites, products, services or publications do not imply any endorsement or approval, other than its subsidiaries and affiliates. Certain names, graphics, logos, icons, designs, words, titles or phrases at this website may constitute trade names, trademarks or service marks of Entresoft, LLC or other entities. The display of trademarks on this website does not imply that a license of any kind has been granted. Any unauthorized downloading, re-transmission or other copying or modification of trademarks and/or the contents herein may be a violation of federal common law trademark and/or copyright laws and could subject the copier to legal action.
SMS, MMS, Texting
Message and data rates may apply. Carriers are not liable for any delayed or undelivered messages. You may receive up to 3 messages per week. Reply “STOP” to end and “HELP” for help or call 1-844-552-8801 for assistance.
Users are not required to opt in to any promotional message subscription in order to use entresoft.com or make any purchases from entresoft.com. Promotional text messages are completely optional and not a requirement. As a user you will only receive promotional text messages if you opt in.
- STOP: You can cancel the SMS service at any time. Just respond via text the word “STOP” to the message you received. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
- HELP: If at any time you forget what keywords are supported, just respond via text with the word “HELP”. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
- Shortcode: Your mobile messaging program will make use of a company provisioned shortcode, unless otherwise stipulated in writing. For all questions about the services provided by this short code, you can send an email to email@example.com.
- Long-Code: By providing your information you agree that we may send you SMS/MMS and voice broadcasts. If we choose, we may send SMS/MMS and call you via our long code which will appear as a 10 digit number. You may opt-out at any time by replying “STOP” to any of the SMS/MMS messages you receive or by pressing 1 if you receive a call.
- SMS Coverage: SMS coverage is supplied by a constantly growing number of wireless carrier networks. Contact us via firstname.lastname@example.org to receive updated information regarding carriers that currently support SMS.
- Major Carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, Alltel, Boost Mobile, and Virgin Mobile.
- Minor Carriers: Advantage Cellular (DTC Wireless), Aio Wireless, Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Carolina West Wireless, CellCom, Cellular One of East Central IL (ECIT), Cellular One of Northeast Arizona, Cellular One of Northeast Pennsylvania, Chariton Valley Cellular, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), Cross, C-Spire (CellSouth), Duet IP (Maximum Communications New Core Wireless), Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), MetroPCS, Mosaic (Consolidated or CTC Telecom), MTA Communications , MTPCS (Cellular One Nation), Nex-Tech Wireless, NTelos, Panhandle Communications, Peoples Wireless, Pine Cellular, Pioneer, Plateau (Texas RSA 3 Ltd), RINA, Sagebrush Cellular (Nemont), SI Wireless/Mobile Nation, Simmetry (TMP Corporation), SouthernLinc, SRT Wireless, Thumb Cellular, Union Wireless, United Wireless, U.S. Cellular, Viaero Wireless, and West Central (WCC or 5 Star Wireless).
- MMS Carrier Support: AT&T, Verizon Wireless, Sprint, and T-Mobile.
Governing Law and Venue
This Agreement and any issue or dispute arising out of or otherwise related to access or utilization of the Site or Entresoft, LLC’s products and services, or any other matter concerning Entresoft, LLC shall be governed exclusively by the laws of the State of Nevada. To the extent that any claim or dispute is found by the arbitrator or (if proper) a court of competent jurisdiction to be excluded from the arbitration agreement in the Arbitration clause of this Agreement below, the parties agree any such claim or dispute shall be exclusively brought in and decided by the state or federal courts located in Clark County, Nevada, and you hereby irrevocably consent to the exclusive personal jurisdiction of, and exclusive venue in, such courts, and forever waive any challenge to said courts’ exclusive jurisdiction or venue. All such claims must be brought on an individual and non-class, non-representative basis, and you forever waive any right to bring such claims on a class wide or representative basis.
To the extent you have, in any manner, violated or threatened to violate any component of this Site and/or Entresoft, LLC’s intellectual property, or Terms of this Agreement, we may seek injunctive relief in the appropriate venue, whether State or Federal, and you consent to exclusive jurisdiction and venue in such court.
Failure or any delay in enforcing this arbitration provision in connection with any particular claim will not constitute a waiver of any rights to require arbitration at a later time or in connection with any other claims except that all claims must be brought within one (1) year after the claim arises (such period includes the one hundred and twenty (120) day informal resolution procedures described above). This arbitration provision sets forth the terms and conditions of our agreement to final and binding confidential arbitration and is governed by and enforceable under the Federal Arbitration Act, 9 U.S.C. §§ 1-16, as amended. Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s Rules. In all other respects, the parties shall each pay their own additional fees, costs, and expenses, including, but not limited to, those for any attorneys, experts, documents, and witnesses.
Except where prohibited by law, you agree that any claim that you may have in the future must be resolved through final and binding arbitration. You acknowledge and agree that you are waiving your right to trial by jury, and agree to have any claims decided individually and only through final, confidential and binding arbitration in accordance with this provision.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Entresoft, LLC, its managers, officers, employees, independent contractors, subcontractors, suppliers, affiliates, parent and/or sister companies, subsidiaries, and agents from and against any and all claims, actions, loss, liabilities, damages, expenses, demands, and costs of any kind, including, but not limited to attorneys’ fees and costs of any litigation or other dispute resolution, arising out of, resulting from, or in any way connected with or related to (1) your use, misuse, or attempt to use the Site, software, products, or services, (2) information you submit or transmit through the Site, (3) your breach of these Terms of this Agreement, or the representations and warranties provided by you in this Agreement, or (4) your violation of any law or the rights of a third-party.
Entresoft, LLC may assign its rights under this Agreement at any time, and without notice to you. Your rights under this agreement may not be assigned without our express written consent.
Entresoft, LLC shall not be responsible for any delay, damage or failure caused by any act of nature or other causes beyond our reasonable control.
If any provision of this Agreement is found by the arbitrator or (if proper) a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions shall not be affected thereby and shall continue in full force and effect and such provision may be modified or severed from this Agreement to the extent necessary to make such provision enforceable and consistent with the remainder of the Agreement.
These Terms are effective until terminated by either party. You may terminate this agreement at any time by destroying all materials obtained from the Site and all related documentation and all copies and installations thereof, whether made under the Terms of this Agreement or otherwise. This Agreement will terminate immediately without notice at our sole discretion, should you fail to comply with any term or provision of this Agreement. Upon termination, you must destroy all materials obtained from this site and all copies thereof, whether made pursuant to this Agreement or otherwise.
Results will vary. Every individual and/or business is unique in their business model and product and service offerings, therefore individual results will vary. As such, we make no representation, promise, guarantee or warranty as to your individual or business results; every User’s results will vary. We make no guarantee or promise related to your sales, income or success, and make no claims as to your actual or potential earnings, efforts or return on investment. We are not providing or selling a business opportunity, we provide subscription-based services and tools to facilitate your marketing endeavors. Subscriptions and/or purchases should be made with your complete understanding that utilization of any information, product and/or service provided will require your time and effort, and may be applicable only to certain situations or efforts.
Legal and Financial advice. We offer no tax, accounting, financial or legal advice and refer you to consult your accountant, attorney or financial advisor on such matters.
Users are encouraged to contact us with any questions or concerns. Support is available via email at email@example.com.